Terms of Use
Using the website
The website offers general facts about taking water out of buildings and drying them, and it shows a number to call about water damage. Browsing it or calling the number means agreeing to these terms.
General facts only
Explanations of water categories, drying classes and the cleanup process are written in broad terms. They do not describe the state of any particular building, and they are no substitute for a professional, a lawyer or an insurer.
Contracts with restoration companies
A service contract is formed between the owner and the company the owner picks, with nobody else involved. Before approving work, the owner should check the scope, the price, when payment is due and who covers extra work.
Hours and response times
The website lists a number for water damage calls around the clock. How soon a given company can start depends on where the property is, the weather, how busy crews are and whether the building can be entered.
Prices
Dollar figures on the website are typical national ranges for planning. The restoration company sets the price that applies, including work outside cleanup such as pipe repair, appliance replacement or rebuilding.
Insurance
Claims are decided by the insurer, based on the policy and the facts. A restoration company's records show what was done and what was measured, and they do not decide the payment.
Safety
Standing water can conceal live electrical hazards, and a ceiling that sags can drop. Anyone in immediate danger should call 911 and leave, not rely on the general information on the website.
Liability and updates
To the extent the law allows, Water Damage Cleanup Response Team is not responsible for losses that come from relying on the website or from an independent company's work. Updates apply once posted, and these terms do not take away rights that consumer law gives.